At Pasture to Pets, we are dedicated to delivering exceptional services to you, and this policy outlines our commitment to managing your Personal Information responsibly.

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We adhere to the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern how we collect, use, disclose, store, secure, and dispose of your Personal Information.

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For more information, you can view the Australian Privacy Principles on the website of the Office of the Australian Information Commissioner at https://www.oaic.gov.au.

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What is Personal Information and Why Do We Collect It?

Personal Information refers to any information or opinion that can identify an individual. This may include your name, contact details, postal address, email address, or any other information that helps us serve you better. We collect your Personal Information primarily to provide our services. We may also use it for secondary purposes closely related to the primary purpose, in situations where you would reasonably expect such use or disclosure.

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You can unsubscribe from our mailing or marketing lists at any time by contacting us in writing.

When we collect your Personal Information, we will, whenever appropriate, explain why we are collecting it and how we intend to use it.

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Third Parties

Whenever possible, we will collect your Personal Information directly from you. However, there may be instances where we receive information from third parties. In such cases, we will take reasonable steps to ensure you are aware of the information shared with us.

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Disclosure of Personal Information

Your Personal Information may be disclosed in several circumstances, including:

• To third parties when you have given your consent for us to use or disclose your information.

• When required or authorised by law.

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Security of Personal Information

We take the security of your Personal Information seriously. It is stored in a manner that protects it from misuse, loss, and unauthorized access, modification, or disclosure.

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When your Personal Information is no longer needed for the purposes for which it was collected, we will take reasonable steps to securely destroy or permanently de-identify it.